Infrastructure is where the Applications and Services are hosted; this also includes Network Components. An inadequately provisioned Server or Network Infrastructure could restrict Application's and Business's peak operating capacity.
IT Infrastructure visibility is incomplete without availability and health of all the components. Most organizations have significantly diverse IT deployment across: Branch, Office, Sites, DC On-Prem, Private or Public Cloud, Server Virtualization, etc.
Though the standard KPIs like host / device availability, CPU, Mem, Interface availability, utilization, etc. are critical; it is very important to monitor KPIs specific to the component as part of Infrastructure Monitoring to make it more relevant and meaningful to the support teams. These are typically covered using custom monitoring by leveraging on utilities available to extract data e.g. MIBs, REST APIs, Custom Script utilities.
Though setting Infrastructure Monitoring in isolation is generally straightforward; however when factoring Non-Standard KPIs, Hybrid environment, Larger Landscape monitoring and Integration with other Monitoring aspects like Network and Application requires better planning. Our SME can help setup holistic visibility into Infrastructure.
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